Tired of Gift Card Headaches?

We’ve listened to what businesses struggle with on other platforms—delivery failures, blocked orders, system errors, and disappearing support. Then we built NetGCS to do the opposite.

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Real Problems Merchants Report Across the Industry

These aren’t hypothetical. They come from merchant reviews, seller forums, and customer complaints about major gift card platforms. If you’ve tried other systems, you’ve probably seen at least one of these issues already.

Problem

eGift Cards Not Clearly Delivered

“Some eGift cards are never delivered… especially to Hotmail users.”

How NetGCS Handles It

NetGCS gives you visibility into email sends and simple tools to resend cards when a customer reports an issue. You’re never left guessing what happened after someone clicks “buy.”

Problem

Customers Unable to Activate or Use Cards

“I bought a $200 card and can’t redeem it anywhere.”

How NetGCS Handles It

Cards issued through NetGCS are designed to be usable immediately. No confusing activation maze. If a customer purchases a card, your team can redeem it—period.

Problem

System Errors & Broken Redemption Links

“Links don’t work… code not found… error accessing my card.”

How NetGCS Handles It

NetGCS uses simple, stable redemption flows and server-side QR generation to keep cards working reliably. Your customer clicks, presents, or reads a code—and it just works.

Problem

Cards Bought Online Don’t Work In Store

“Almost no restaurant accepts the eGift cards I purchased.”

How NetGCS Handles It

With NetGCS, customers purchase directly from your business—not from a generic marketplace. Your team knows exactly which cards you issued, and where they can be redeemed.

Problem

Businesses Stuck on Platforms They Didn’t Choose

“We’ve asked for months to be removed—they still list us.”

How NetGCS Handles It

NetGCS is not a public coupon directory. We don’t list your business without your approval. You own your brand, your customer relationships, and your data.

Problem

Charged, Cancelled & No One Replies

“Charged my card, cancelled my order… no refund, no support.”

How NetGCS Handles It

NetGCS is built around merchant-first support. Clear billing, clear refund expectations, and real responses from real people when you have a question.

What This Means for Your Business

When you remove the friction that other platforms introduce, your gift cards and store credit become an asset—not a support burden.

  • Fewer customer complaints and awkward front-desk conversations
  • Direct control over gift cards, loyalty, and store credit in one place
  • No forced POS migration or new hardware to purchase
  • Support for digital & plastic cards, store credit, and trade-ins
  • Ideal for bookstores, indie retail, salons, massage & tattoo studios

Ready for a Gift Card System Without the Headaches?

Try NetGCS free and see why independent businesses choose a platform that actually matches how they work.

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